Do we cover where you are?

A printed wall is not a product that arrives in a box. The image goes onto the prepared surface in the room itself, which means equipment, an operator and a working window all have to reach your building. That is the whole reason direct-to-wall printing produces a seamless result — and it is also why, unlike ordering wallpaper, there is a practical radius.

This is worth being straightforward about because the alternative is wasting your time. A supplier who takes a detailed enquiry from four hours away and then discovers the travel makes it unworkable has cost you a week. Three seconds and a postal code is a better opening move for everyone.

Being outside the mapped area is not automatically a no. Larger projects justify travel that smaller ones do not, and a run of several walls in one building is a different proposition from a single feature wall. The honest answer is that it depends on scope, which is a conversation rather than a form field.

Coverage is worked out from the Forward Sortation Area — the first three characters of a Canadian postal code, which identify the delivery area. Every code in the map was verified against Canada Post's published FSA listing and the municipal index rather than written from memory. That distinction matters: a wrong coverage answer is the single fact a visitor checks against their own address within seconds, and getting it wrong costs more credibility than having no tool at all.

Where the sources did not confirm something, it is left out rather than guessed at. A handful of Mississauga codes and the Thornhill area are deliberately unmapped — Thornhill in particular straddles Vaughan and Markham, and since Markham is not currently a mapped area, sending every Thornhill visitor to the Vaughan page would be wrong for around half of them.

The consequence is that the map is incomplete by design, and the tool behaves accordingly. An Ontario code it does not recognise comes back as probably rather than no, because an incomplete map cannot prove a negative. Only a code from another province is reported as outside the mapped area, and even then the message is to ask rather than to give up.

Multi-site work behaves differently from a single wall, and it is worth saying so at the enquiry rather than checking each address individually. A design practice specifying the same treatment across several locations, or a contractor coordinating a rollout, is a different scheduling problem — and frequently a more workable one, because several walls in one visit justify travel that one wall would not.

The same applies to a single building with multiple walls. A lobby, a corridor and an amenity room in one property is one mobilisation rather than three, which changes what is practical.

If your sites span the mapped area and beyond, send the full list. It is much easier to give a useful answer about the whole programme than to respond to six separate enquiries that each look marginal in isolation.